To maintain competitive advantage, every business need use a first-rate outsourcing call center service with the latest technologies and professional customer service officers.
Why outsource call center service?
- Clients who hire outsourcing call center service pay only for services based on a transactional or per-hour basis, which helps clients reduce idle time and utilize the multiple clients from the database of agents.
- Call center outsourcing service can plan for call volume peaks, scheduling staff quickly for seasonal campaigns.
- Call center providers have a specialized understanding of industries.
- In-house call center officers often find it challenging to develop necessary skills for top-tier service.
- Using call center outsourcing service, clients can evaluate the effectiveness of campaigns by measuring per-call costs.
- Outsourcers apply state-of-the-art technologies to collect and analyze massive amounts of raw data.
Expertrans BPO is a leading provider of call center outsourcing service, including inbound and outbound call center for businesses, government agencies, and other organizations. Our consultant team applies unique approaches and automated technologies to deliver customized call center outsourcing service.
Why choose Expertrans BPO’s call center outsourcing service?
- Bilingual call center
- Real-time performance reporting
- Worldwide locations support
- ISO 9001-2015
- State-of-the-art technologies
- Complete confidentiality
- 24/7 customer support
For further information about our call center outsourcing service, please kindly contact us immediately and experience the most professional language services:
- Vietnam: +84 926 05 1999
- Singapore: +65 6715 7049