What We Do
What do you know about the Benefits of Call Center Service?
1. Focus on Core Responsibilities
Call Center Service keeps your business focused on core responsibilities such as production, sales, and distribution, which in effect achieve better work performance and results.
2. 24/7 Customer Support
Your business can depend on professional agents to answer your business calls any time of the day, including holidays and weekdays. It keeps your customers happy and satisfied.
3. Access to the Latest Technology
Call Center Outsourcing Service providers give businesses the opportunity to use the latest technology without having to shoulder for their cost.
4. Work with the Experts
An expert provider has the capability to understand your business objectives, customer expectations and suggest appropriate strategies for your brand.
Businesses save up to 50% through outsourcing. It can reduce the operating cost associated with staffing, infrastructure and overhead costs such as software, servers, and equipment.
6. Improve Efficiency & Productivity
Outsourcing Call Center partnership with great highly trained employees allows your repetitive tasks to get maximum value and focus on customer support services activity.
7. Increase Customer Satisfaction
Outsourced agents can improve your response time in a matter of minutes, decrease call abandonment, effectively handle peak call volume and spend more time meeting customers’ needs.
Why choose Call Center Service at Expertrans Global?
- Expertrans gain 15 years of experience in providing Call Center Service on a global scale.
- We have transacted calls servicing a variety of big brand names around the world:
2. Human Resource
- Our team of experienced Call Center experts will assign dedicated project managers for every client to establish target objectives and analyze performance data to exceed ROI goals.
- Expertrans’ professional agents and engineers are thoroughly trained to understand your company’s services, products, and goals, as well as deliver satisfactory support services to the customers.
- 100% of call center agents, who have 3-10 years of experience, are bilingual and have excellent skills in communication and dealing with different situations and types of customers.
- Expertrans is an ISO 9001:2015 Call Center Agency.
- Top-of-the-line technology is utilized to increase the accuracy & efficiency of agents when making calls.
- Our result-oriented CRM process ensures a high rate of conversions & profitability.
- Expertrans serves customers across nations, with highly region-specific focus.
- Our 24/7 professional Call Center Service caters to your customers from different time zones without any downtime.
- We ensure your business is equipped with Custom-Fit Call Center Infrastructure & Solutions resulting in excellent output.
- Super rush services. Quickly quote a price after 15 minutes.
- We offer Call Center Services for every size business organization.
- We guarantee 100% information secure with an NDA.
- We provide Call Center Services at an affordable and competitive rate.
- Our hourly rates and advanced technology save you up to 50%+ while increasing volume and revenue.
- Many different levels of pricing are offered so that we can meet clients’ needs and budgets.
Expertrans Global offers Call Center in various industries:
Expertrans Global provides a wide range of Call Center Services:
For further information about Call Center Service, please contact Expertrans by hotline or email:
- Email: [email protected]
- Hotline: +84 926 05 1999